Collection of Personal Information – The personal information collected, held, used and disclosed by us is collected from you either directly, by our personal travel consultants or from third parties. We only collect personal information that is necessary to assist us in providing the services you request. The types of personal information we collect from you depends on your individual circumstances and on the type of service that you request from us. For example when you request us to make your travel arrangements, we collect personal information such as:
Title (gender), name, date of birth, address, email address, postcode, nationality, credit card or other payment details including billing address, travel details, passport number, dietary requirements, other information relevant to travel arrangements. IP address of visitors to our website, and using cookies to store users name and password on their computer for future visits to our website.
Use of your Personal Information – We collect your personal information for the primary purpose of providing travel related services including:
We will not sell our client database to third parties and will only use your information for the purpose for which it was provided or a related secondary purpose, unless you agree otherwise or the use and disclosure is permitted under the Privacy Act.
Disclosure of personal information – Your personal information my be disclosed to third parties in the following circumstances:
1. as required or authorized by law, such as where unlawful activity has bee engaged in, or is suspected of being engaged in, as required by law enforcement officials or agencies.
2. to travel service providers, such as travel wholesalers, tour operators, airlines, hotels and other service providers for the purpose of providing you with the travel services that you requested.
The personal information that we need to disclose to third party travel suppliers to provide you with the travel services you request may include sensitive information.
Some of the travel service providers that we disclose your personal information to maybe located outside Australia. The overseas travel providers may not have privacy standards equivalent to the standards imposed in Australia. We do not exercise any control over privacy practices of overseas recipients. If you do not consent to this you should not disclose your personal information to us.
Security of your personal information - We take reasonable steps to ;
Security measures we have in place to protect your personal information include the following:
To the extent permitted by law, we are not liable for any unauthorized access to your personal information or for any other security breach.
You can unsubscribe from receiving communication from us at any time. If you do not wish to receive any further marketing material from us.
You may request access to, or correction of any of your personal information that we hold by contacting us directly. We will respond to your request within a reasonable period .
If you have a complaint about how we have dealt with your personal information or if there has been a breach of the Australian privacy principals, please contact us directly. We will respond to your complaint within a reasonable time, contact: The Manager - World Travel Getaways - Te 02 8005-0435